What kind of personal data do we collect?
When you visit Company’s headquarters on the website, contact us by e-mail, by mail or phone, we may collect the following information:
- information we collect with help of cookies (see “What cookies are used on this website?”);
- information you provide when submitting requests, inquiries or complaints to us (name, surname, e-mail address, text of your inquiry). We will keep this data for 2 (two) years from the date of receipt of your inquiry;
- any other personal data that you may provide to us at any time by using our Website or communicating with us. We will keep this data for 2 (two) years from the date of submission.
What cookies are used on this website?
A cookie is information that a web server sends to a web browser and is stored in a browser. This information is sent to the web server each time the browser asks to open the page from the server. This allows the web server to detect and monitor the web browser.
For more information on cookies used on the Website, see:
|Name of cookie
|Purpose of cookie
|Moment of creation
|Used to collect statistical information about website traffic.
|Entering the website
|Used to limit the number of calls to doubleclick.net.
|Entering the website
|Used to collect statistical information.
|Entering the website
Where can we disclose your personal data?
We may disclose your personal data to personal processors who provide us with services or works (information technology, software maintenance and administration services, security services, document archiving service providers, etc.) and manage your data on behalf of the Company as data controller. Data controllers have the right to process personal data only in accordance with our instructions and to the extent that is necessary. Through our processors, we take all necessary steps to ensure that our processors also implement appropriate organizational and technical security measures for their personal data and maintain the confidentiality of personal data.
Please be advised that your personal data will not be transferred to a third country and / or an international organization.
How are your personal data processed?
Your personal data will be processed in accordance with the requirements of the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legal acts.
We process your personal data only on the legitimate grounds defined in the legal acts regulating the protection of personal data – your consent and when personal data must be processed for the legitimate interest of the Company.
When managing your personal data, we implement organizational and technical measures that ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.
How long do we keep your data?
In cases where your personal data will be in the texts of the relevant documents (contracts, orders, requests, etc.), we will archive them and keep them in accordance with the terms specified in the General Documentation Term Deposit approved by the Order of the Chief Archivist of Lithuania.
We promise that in all cases we will protect your personal data for no longer than required by the purposes of the data processing, or provided by law, if they contain a longer data retention period.
What are your rights?
You have the right:
- submit a written request to us to provide you with information on whether the data relating to you are being processed and, if so processed, to have access to your personal data and to the following information: purposes of data processing; the categories of relevant personal data; data recipients or categories of recipients to whom your personal data have been or will be disclosed; where possible, the retention period of the personal data or, if not possible, the criteria for determining that period;
- require you to correct inaccurate or incomplete personal data relating to you;
- require that we delete your personal data. Nevertheless, this right is not absolute and can be justified if there is at least one of the following reasons: personal data are no longer needed to achieve the purposes for which they were collected or otherwise processed; You have decided to revoke your consent to the processing of your personal data when your personal data are processed solely on the basis of consent and there are no other grounds for processing your personal data; Your personal data has been processed illegally; Your data must be deleted when we have an obligation to do so;
- to require that the processing of your personal data be restricted in one of the following cases: You dispute the accuracy of the data for the period during which we can verify the accuracy of your personal data; The processing of your personal data is unlawful and you do not agree to the deletion of your data and instead request that you limit its use; we no longer need your data for data processing purposes, but you need them to bring, execute or defend legal requirements. When the processing of your personal data is restricted, we may process such data except for storage, with your consent or for the purpose of claiming, enforcing or defending legal requirements and / or protecting your or other person’s rights, or for reasons of public interest;
- request that we transfer your personal data to another data controller when technically possible;
- submit a complaint to us if you believe your rights as a personal data subject are and / or may be violated.
How can you exercise your rights?
- by e-mail: email@example.com
- by post to Perkūno st. 3, Avižieniai, Vilnius, Lithuania
- upon arrival at UAB Forveda headquarters in Perkūno st. 3, Avižieniai, Vilnius, Lithuania
We will respond to the requests, complaints or claims received in writing in accordance with the procedures and terms established by legal acts and will endeavor to provide you with information as soon as possible, but not later than within 30 days of receipt of your request.
If, upon application, complaint or claim, we have suspicions about the identity of the applicant, we have the right to request the applicant’s identity document.
If we fail to provide you with the necessary information and / or have claims regarding the processing of your personal data, you have the right to apply to the State Data Protection Inspectorate for a complaint.
How to contact us?